Terms and conditions

Welcome to Viva Collection UK! Before you explore our website and make a purchase, please take a moment to review our essential terms and conditions. These terms are designed to protect both you, the valued customer, and us, the provider of quality clothing and accessories.

1. Ordering and Payment:

  • You can place orders through our website. All payments are processed securely.
  • Payment options, including credit card and digital wallets, are available.

2. Shipping and Delivery:

  • We aim to ship your order within 7 business days.
  • Shipping costs and delivery times may vary depending on your location and chosen shipping method.

3. Returns and Exchanges:

  • We offer a convenient return and exchange policy. Please refer to our detailed Returns and Exchange Policy for complete information.

4. Product Descriptions:

  • We strive to provide accurate product descriptions, images, and sizing information. However, slight variations may exist.

5. Privacy Policy:

  • We respect your privacy and protect your personal information. Refer to our Privacy Policy to understand how we collect, use, and protect your data.

6. Intellectual Property:

  • All content on our website, including text, images, and logos, is protected by intellectual property laws and belongs to Vivo Collection.

7. User Account:

  • You are responsible for maintaining the confidentiality of your account information and password.
  • We may suspend or terminate accounts found in violation of our terms.

8. Limitation of Liability:

  • Vivo Collection is not liable for any indirect, incidental, or consequential damages.

9. Governing Law:

  • These terms are governed by the laws of Vivo Collection.

10. Updates and Modifications:

  • Vivo Collection reserves the right to modify, update, or change these terms and conditions at any time. We will provide notice of changes on our website.

Please read the complete Terms and Conditions on our website to ensure a full understanding of the legal agreements that govern your use of our website and your purchases. By shopping with us, you agree to abide by these terms. If you have questions or concerns, please contact our customer support team for assistance. Thank you for choosing Viv Collection UK for your clothing needs.